If I was a Barista pulling shots all day, I would definitely prefer this RW shot glass because of the ergonomic handle and live with the dribbling. Feels good and pours naturally from the hand. If you don't like dribbling all over the counter (I put a plate underneath), the Barista Basic dribbles minimally but the handle is smaller and not as ergonomic even with 3 spouts. Overall, I'd recommend the RW over the BB given the same price.
Just a shout out to customer service for excellent communication and response. There was a minor mix up but was handle promptly and professionally to everyone's satisfaction. CS 5 stars Bravo.
Thank-you for the product demos and great salesmanship. We love our Rocket Giotto and Baratza Vario grinder. Excellent combo that delivered superb results after a very brief opportunity to develop our skills (the machines were perfect but the new owners needed some adjustment). We appreciated the advice on accessories too! We'll definitely return to Espresso Planet during our next visit to TO. Cheers, P.G.
P.G.
One of the best customer service I had. Fast and complete answer to all my questions. The employees are such polite and nice. The price are fair and low. Thanks for your help i'll certainly order many more times with Espresso Planet.
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