There was a mismatch on my first online order at Espresso Planet and I ended up receiving someone else's order. However Espresso Planet's staff sorted it out quickly and emailed me even before I got the package. Mistakes happen, no big deal to me, but my surprise was when I finally got my order and saw that they apologized again for the wrong shipment and credited the amount 100% so I basically got my order for free!! Wow, as a first shopping experience I was totally impressed! So they DO care about their customers!
It was my first order, not my last!!
Thanks again!
Carl
I came to your store on Saturday December 13 to buy some accessories. I was very impressed with the selections and the customer service. The lady who helped us really know her stuff when it comes to coffee. Thank you and I will definitely recommend you to all my friends and family.
When
Pacific Foods was founded we chose to do things differently from other food
companies. We began with time-honored recipes using simple ingredients from
growers we trusted, and we adopted sustainable practices to ensure kinder
treatment of people, animals, and the planet. Over the years we've found that
there's one thing we value above all else: nourishment.
Our goal is
simple. We're out to Nourish Every Body.
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