This is exactly what I wanted! It's well made and I love that I can lift the tea leaves out of the water when it's brewed to my taste, but keep them in the kettle so they aren't dripping everywhere. The only thing that I don't like is that the keep warm feature turns off as soon as you lift the kettle off the base, but it's a minor inconvenience to me. I've read others complain that the basket is difficult to clean, but that has not been my experience at all. I just dump what I can and rinse out the rest. Soooo happy with this purchase!
Thank-you for the product demos and great salesmanship. We love our Rocket Giotto and Baratza Vario grinder. Excellent combo that delivered superb results after a very brief opportunity to develop our skills (the machines were perfect but the new owners needed some adjustment). We appreciated the advice on accessories too! We'll definitely return to Espresso Planet during our next visit to TO. Cheers, P.G.
P.G.
Espresso Planet is staffed with knowledgeable and informative sales people who really know their products. While I was certain of what equipment I wanted to purchase, the Rancilio Silva MV and a Rancilio Rocky grinder, I wanted to look at a number of options including automatic machines to compare. Our sales associate directed my wife and I to several machines and walked through the features and pros / cons on each of them.
When we finally decided on the Rancilio Silva, out sales associate got us fully equipped with the machinery and accessories. Espresso Planet offers a start up package with some of their espresso makers, which was a great added value. She told us how to use and maintain the espresso and grinder machines. My wife and I were very pleased with both the service and the equipment we purchased. They also roast and sell their own coffee, which we have sampled and absolutely love! I am very happy with my purchase as well as the purchasing experience.
I highly recommend Espresso Planet to anyone buying an espresso machine or any other types of coffee making equipment. I travelled all the way from Whitby just to purchase the machine there. It was time and effort well spent.
Concept-Art has become a household name with coffee lovers, baristas and professionals in the food and catering industry, even in many foreign countries. National and international clients alike appreciate Rexroth’s unwavering commitment to quality, service and customer satisfaction – as well as his friendly nature and his open ear for feedback and suggestions.
As part of this continuous quest and dedicated commitment to innovation, an updated company identity has recently been created under the new brand name [JoeFrex], which is intended to represent and epitomise all the traditional values and business principles of his company in order to boldly and uncompromisingly convey them into the future.
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