Received the Moccamaster a few months ago and have used it daily since. I am unsure as to how this little, light-weight machine makes such great coffee, but it does. Its just nuts. Its the best automatic coffee maker that we've ever had. We like a strong brew, and the Technivorm Moccamaster is on par with Starbucks dark roast quality.
All the best.
Mike
There was a mismatch on my first online order at Espresso Planet and I ended up receiving someone else's order. However Espresso Planet's staff sorted it out quickly and emailed me even before I got the package. Mistakes happen, no big deal to me, but my surprise was when I finally got my order and saw that they apologized again for the wrong shipment and credited the amount 100% so I basically got my order for free!! Wow, as a first shopping experience I was totally impressed! So they DO care about their customers!
It was my first order, not my last!!
Thanks again!
Carl
One of the best customer service I had. Fast and complete answer to all my questions. The employees are such polite and nice. The price are fair and low. Thanks for your help i'll certainly order many more times with Espresso Planet.
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