After getting tired of buying $35 to $200 coffee makers from big box stores that fail every year or so, I thought I'd try a more expensive product in hopes it would last longer. I've owned this Moccamaster for two years now (purchased from EP in Jan 2022) and I'm very happy to own it. I make at least three 8-cup pots per day, totalling more than 1100 uses per year. I've seen reviews online where some owners have used their Moccamaster for 20 years so I'm interested to see how long this one lasts. Hopefully it will be the last 10-cup maker that I buy, though I may buy a smaller single-serving machine in the future.
I had purchased a Cuisinart illy machine and was unsure what pods to use. I was give advice and refunded what I had bought on bad advice and I very much appreciate that help and service. Thank you
Kathleen Revoy
Kathleen Revoy
(personal)
Hi Crystal
Thanks for the email and nice to learn the shipping costs have been reduced.
I hope Supramatic appreciates what extraordinary ambassadors you and Theresa are for the company. Your level of service is not common anymore, in this technological age, when we usually end up talking to automated voices. If you had the time to give me the name of the head of Supramatic I'd like to pass on my appreciation to him or her as well. Thanks again for your help Crystal.
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